Acceptance — By using the website, you agree to these Terms.
Appointments & cancellations — Please provide at least 24 hours notice to cancel or reschedule. Late cancellations or no‑shows may incur a fee.
Payments & claiming — Fees are payable at the time of consultation unless otherwise agreed. Where permitted, we may process claims (e.g., Medicare, private health) on your behalf with your consent.
Telehealth — Where offered, you are responsible for ensuring adequate internet, privacy and a safe environment for sessions.
Content is not medical advice — Site content is general only and does not replace professional advice from a clinician who has examined you.
User conduct — Do not misuse the site; no unlawful, defamatory, or infringing content.
IP & site availability — We own the site IP. We may suspend or change features at any time.
Liability — To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Your rights under the Australian Consumer Law are preserved.
Privacy — Our Privacy Policy forms part of these Terms.
Governing law — Victoria, Australia.
Contact — Clinic at office hours.
We comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth). We only send commercial electronic messages with consent, include our contact details in messages, and provide a functional unsubscribe. We action unsubscribe requests within the required timeframes. For telemarketing, we respect the Do Not Call Register and applicable industry standards. You can opt out of marketing at any time by following the unsubscribe link or contacting us.
